Signal as much as Simon Calder’s free journey e-mail for knowledgeable recommendation and money-saving reductions
Get Simon Calder’s Journey e-mail
A girl who had undergone a mastectomy was requested to take away her breast prosthesis in public whereas going via safety scanners at Dublin airport.
Realtán Ní Leannáin was travelling to Donegal when she was left “like a rabbit caught within the headlights” when her synthetic breast set off the brand new scanner know-how.
She instructed BBC NI’s Night Additional programme: “The safety officer didn’t even supply to pat me down. She stood and waited for me to take away the prosthesis.
“I couldn’t really suppose. Each time I tried to rationalise it, I couldn’t.”
When travelling via different airports corresponding to Amsterdam and Glasgow, she had been briefly searched and had been capable of clarify her state of affairs when a triangle and a warning gentle seems as soon as the scanner detects the prosthesis.
Nevertheless, in Dublin she was knowledgeable the safety officer wanted to see her prosthesis, with Ms Ní Leannáin unaware she was capable of request a non-public screening.
“When it was half out she went, ‘Okay, go forward’. I picked up my bits, sat down for a espresso and that’s when it began to hit me,” she mentioned.
After emailing the DAA, the operator of Dublin airport, she was knowledgeable that they “couldn’t give that reply” when she requested for assurances that the incident wouldn’t happen once more.
She is now asking for airport protocols to be clearly outlined for these in an identical place, with data out there on airline web sites. She added that it shouldn’t be obligatory for travellers to ask for personal screenings, and needs to be instantly out there.
In response, a DAA spokesperson mentioned that an investigation into the incident discovered that the “state of affairs ought to have been dealt with higher”.
“We’re very sorry that our passenger had a detrimental expertise when travelling via Dublin Airport lately,” they mentioned.
“All passengers in such conditions can request a non-public screening, which is then facilitated by a skilled member of employees.
“Regrettably, this didn’t occur on the day in query. We provide a full apology to the passenger and may guarantee her that steps have been taken to make sure an identical state of affairs is prevented sooner or later.”
