The portal, which went live on June 7, has been plagued with technical problems, drawing the ire of the finance ministry as well as taxpayers who have voiced their concerns on social media networks.
“For individuals, it is difficult to file. Some of the features such as pre-filled form for interest payments on FD and others are still not updated,” said Chandan Kumar Hegde, president of the Karnataka State Chartered Accountants’ Association. “We have made presentations (to the government and Infosys). Maybe 50-60% of it is implemented.”
Infosys did not respond to ET’s queries. Several users posted images on social media of the issues they faced while accessing the portal to file their I-T returns. Finance minister Nirmala Sitharaman had held a meeting with Infosys CEO Salil Parekh and set September 15 as the deadline to resolve all pending issues.
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