Civil Aviation Ministry Seeks Report from Air India Categorical on Flight Cancellations Points

Amid steady flight cancellations by Air Indi Categorical, the civil aviation ministry lastly interfered within the matter, searching for a report from the main provider.

The choice by the division comes after witnessing a number of flight cancellations by the airline as a piece of crew members filed mass sick leaves. The transfer has been taken by the workers to protest towards Air India Categorical’ mismanagement, as reported by PTI.

Right here’s What Ministery Says

The ministry has requested the airline to resolve the problems, and facilitate the passengers as per the Directorate Basic of Civil Aviation’s (DCGA) guidelines. It has been reported that the airline has witnessed an total 90 flight cancellations since Tuesday, leaving all of the flyers in chaotic conditions.

Official Assertion By Air India Categorical

Reacting to the inconvenience, Air India Categorical has launched an official assertion, the place its spokesperson mentioned, “A piece of our cabin crew reported sick on the final minute, beginning final night time, leading to flight delays and cancellations. Whereas we’re participating with the crew to grasp the explanations behind these occurrences, our groups are actively addressing this concern to reduce any inconvenience triggered to our company consequently.”

As well as, the spokesperson mentioned, “We sincerely apologize to our company for this surprising disruption and emphasize that this case doesn’t mirror the usual of service we try to offer. Visitors impacted by cancellations shall be provided a full refund or complimentary rescheduling to a different date.”

Social Media Response

Ever because the flight operation was disrupted, a piece of passengers expressed their anger over social media platforms. Whereas some slammed the corporate for not offering up-to-the-mark service, some termed the airline as horrible service supplier.