As regulatory scrutiny on fintech firms heats up, National Payments Corporation of India (NPCI) chief Dilip Asbe on Friday emphasised that founders cannot build a long-term business in the space without compliance.

It is clear that there are no grey areas in Indian fintech, he added.

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“Whatever is not written in regulation means a ‘no’…When we are part of managing other people’s money, we should be responsible. Compliance is good and risks become higher with size. If fintech founders are here to build long-term, I don’t see it without compliance,” said Asbe. He was speaking at FTX 2024, a fintech conference organised by Razorpay, in Bengaluru.

Asbe’s comments come just weeks after the Reserve Bank of India (RBI) asked Paytm Payments Bank to stop offering basic banking services from February-end, and later granted a 15-day extension to the deadline.

On Friday, the central bank also allowed Paytm to move its Unified Payments Interface (UPI)-based payments business from associate entity Paytm Payments Bank to four to five other banks.

It also asked NPCI to examine the request of Paytm parent One 97 Communications Ltd (OCL) to become a third-party application provider (TPAP) for UPI channel.

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Growth in digital payments ecosystem
On growth in the digital payments ecosystem, Asbe said, “The tipping point in digital payments is still to arrive and we are sitting on a 10x growth.”

He listed conversion of cash to Central Bank Digital Currency (CBDC), recurring and international payments as the next big opportunities for growth.

“Recurring payments is a great opportunity. For a country that does 500 million transactions a day, we are only doing a million mandates a month,” Asbe highlighted.

NPCI has also been pushing the lever on international expansion of UPI payments. The domestic service is currently live in countries including the United Arab Emirates (UAE) and Mauritius.

“On the cross-border side we are looking at UPI and RuPay both. The important part is building cross-border pipes and if we want to be in the top three economies we need efficient cross-border payments. We want to create the presence of the platforms. It’s a long journey and plumbing has started and is still 5-7 years away,” added Asbe.

Apart from its flagship UPI product, the network operator is also seeing growth with Fastag payments in the country, he said.

“While UPI is like a flagship platform for NPCI, we are seeing good growth in Fastag. About 97% of the collection happens electronically and the collection has also gone up 3- 4 times. Now there are more new use cases like parking and more and the potential is too high,” Asbe added

On how artificial intelligence (AI) can be leveraged in digital payments, he said, “AI is going to be a formidable force in data generation activity. And payments is the second biggest data generator after social media. So for AI the payment use-case makes sense. And many fintechs are using AI for incentivisation, hyper-personalisation and frauds. We at NPCI are also looking at AI.”

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