New Delhi: Honda Bike & Scooter India (HMSI) has launched the ‘Good Workshop’ Cellular App, designed to supply the purchasers real-time insights of their car’s service progress.
With the ‘Good Workshop’ app, clients now can monitor each stage of their car’s service readiness by way of a Single SMS hyperlink. In service facilities, a buyer’s car passes by way of numerous levels from Automobile In – Automobile Restore – Automobile Out. On completion of every stage of auto service, the client will now get the notification of course of completion by way of a Hyperlink despatched through SMS, thereby enabling clients to have real-time details about their autos, the corporate stated in a media launch.
HMSI will probably be increasing the Good Workshop Cellular App into all Authorised Most important Seller Service Facilities throughout India by the top of subsequent yr in a phase-wise method. The implementation has already began from key cities like Hyderabad, Jaipur, Pune & Mumbai. Prospects can have direct advantages by way of discount in ready time, service readiness visibility enabling their day planning, transparency about extra job request or advice, swift response on buyer suggestions and clean car supply & car out course of from workshop, the discharge added.
Yogesh Mathur, Director, Gross sales and Advertising and marketing, HMSI, stated, “Our dedication to reinforce buyer satisfaction and innovation led us to develop the ‘Good Workshop’ Cellular App. This revolutionary software not solely supplies transparency but in addition ensures a hassle-free and handy expertise for our valued clients. The launch of this software is a testomony to HMSI’s dedication to leveraging know-how for the good thing about its clients.”
Key options
Actual-time Automobile Restore Monitoring: Keep knowledgeable at each step of the car service course of by way of a user-friendly interface, guaranteeing transparency and peace of thoughts for the client.
Queue Administration System: Throughout peak hours, the app assists clients by permitting them to attend comfortably within the buyer lounge whereas their car progresses by way of the workshop levels.
SMS Hyperlink-Primarily based Suggestions Assortment: Acquire precious suggestions straight from clients by way of a handy SMS hyperlink, fostering steady enchancment and guaranteeing buyer satisfaction.
