Shannon Airport bolsters dedication to offering seamless passenger expertise because it expands safety crew

Shannon Airport has expanded its airport safety crew forward of the summer season vacation season, as a part of its dedication to offering a seamless passenger expertise.

9 new recruits have acquired their official certification after finishing an intensive aviation safety coaching programme.

The brand new Airport Screening Unit (ASU) officers have undergone coaching which offers certification to each European and United States TSA (Transport Safety Administration) requirements and rules. The excellent coaching programme coated all points of the position, together with tips on how to function the airport’s multimillion euro state-of-the-art 3D x-ray screening system. Shannon grew to become the primary state airport to introduce this know-how in 2021, and it has significantly enhanced the passenger expertise, having halved the time spent going by means of airport safety screening.

The brand new recruits hail from Clare, Limerick, Tipperary and as far-off as India, and are available from a various number of earlier backgrounds together with retail, hospitality, social care, the Nationwide Ambulance Service and the TV & Movie business.

Welcoming the newest recruits to the crew, Pat O’Brien, Chief Officer, Airport Police Fireplace Service and Safety at Shannon Airport mentioned: “I want to congratulate our newly skilled ASU officers and in addition thank their instructors Leona McGuigan and Katie Duggan Hastings, who led the coaching assisted by their colleagues.”

“The brand new recruits displayed super ranges of dedication and professionalism all through the coaching course of, and we’re delighted to formally welcome them to the crew right here at Shannon Airport forward of the busy summer season journey season”.

“They are going to work in roles throughout the safety unit, from greeting passengers and checking boarding playing cards, to analysing x-rays of luggage and guiding passengers as they start to undergo the safety course of. They may even work in cooperation with our colleagues from US Pre-Clearance to implement our mixed EU/TSA test level system”.

“We stay dedicated to making sure a secure, seamless and environment friendly passenger expertise and this extra capability in our safety crew will make sure that we are able to proceed to make the journey course of by means of Shannon Airport as seamless as doable for our clients.”

The coaching course of incorporates each classroom primarily based and sensible studying, adopted by closing examinations and certification by the Irish Aviation Authority.

ASU coaching covers a variety of areas together with screening of passengers and employees, hand search of cabin baggage and of the particular person, screening of autos, figuring out explosives and prohibited objects, entry management, evacuation procedures, screening of inflight and airport provides, in addition to customer support, handbook dealing with, decreased mobility and familiarisation coaching within the airport’s particular wants programme.