For weeks, Amani* and her 5 kids have been dwelling in a tent in Rafah, the more and more crowded metropolis on Gaza’s southern border.

“There may be fixed bombing and terror. My kids are very afraid,” she says.

“We’re dying slowly and no person cares, no person feels for us. Our children haven’t any life. It isn’t clear, there isn’t any meals. The whole lot is troublesome.”

Throughout the border, in Egypt, her husband Mahmoud* has been desperately attempting to rearrange for them to be allowed out of Gaza by means of the Rafah crossing.

He has not seen his spouse or kids for 5 months. Their youngest is simply three years outdated.

“I want I may depart and take my kids to their father,” says Amani. “He’s attempting to make coordination for us to get to him, however it’s costly.”

Amani and her five children have been living in a tent in Rafah for weeks.
Picture:
Amani and her 5 kids have been dwelling in a tent in Rafah for weeks

By “coordination”, Amani is referring to a system by which Palestinians pays for permission to go away the Gaza Strip.

Earlier than the struggle, Palestinians confronted ready weeks or months to be allowed into Egypt. By paying just a few hundred {dollars} to one among a number of corporations, nevertheless, they may assure their journey in a matter of days.

Regular cross-border journey has been suspended because the begin of the struggle. Coordination is now the one approach for Palestinians with out twin nationality to go away Gaza, barring medical evacuation.

And whereas there was once a number of corporations providing coordination, now there is just one – the Egyptian agency Hala.

Earlier than the struggle, it was potential to journey with Hala for $350 (£277) – as seen within the commercial under, by a Gaza-based journey agent providing Hala providers.

Social media post by Mushtaha, a Gaza-based travel agent, offering travel with Hala for $350
Picture:
Social media put up by Mushtaha, a Gaza-based journey agent, providing journey with Hala for $350

For the reason that struggle started, nevertheless, Hala has elevated its costs to $5,000 (£3,960) per grownup – a 14-fold improve.

Sky Information has verified this value by corroborating accounts from dozens of sources, together with a Hala worker, in addition to tariffs posted on-line.

Price list
Picture:
A value checklist posted to a social media web page devoted to updates on Hala’s providers on 27 January

Amani and her husband owned a worthwhile enterprise in Gaza Metropolis earlier than the struggle. Now it’s nothing however rubble.

“They requested for $5,000 for an grownup and $2,500 for a child. How can we offer it?” says Amani.

One former coordination agent tells Sky Information that he give up the business due to Hala’s value rises. “I refuse to partake within the crime of those costs and the extortion,” he says.

Hala might be making $1m per day

Formally, Egypt is simply permitting the exit of international nationals and injured evacuees. In latest weeks, nevertheless, the vast majority of these receiving permission to go away Gaza did so by means of Hala (56%).

On 27 February, as an example, 246 folks have been registered to journey with Hala, in comparison with 40 medical evacuees and 123 international nationals.

Hala’s journey checklist for that day, proven under, included 48 kids and 198 adults, six of whom have been Egyptian residents. Primarily based on our data of Hala’s fares, meaning the corporate may have made $1,083,900 (£858,286) in simply at some point.

Pages from a Hala travel list, shared on social media
Picture:
Hala journey checklist for 27 February, 2024

We do not know precisely how a lot the corporate has made on different days – that is the one time their journey checklist has included passengers’ nationalities, and Egyptians pay a a lot decrease fare. However the quantity of passengers has been constant for weeks.

How Hala operates

Sky Information has spoken to greater than 70 Palestinians to grasp how Hala is ready to function, and the way its costs are affecting Palestinians at a time when so many are determined to flee for worry of an Israeli invasion of Rafah.

Our sources embody 30 individuals who have travelled with Hala because the struggle started, or who’ve personally organized journey for somebody.

Hala leaves little in the way in which of a paper path. The corporate just isn’t registered on the web site of the Ministry of Antiquities and Tourism, as Egyptian corporations concerned in cross-border journey are required to do. Its sole web presence is 2 Fb pages and a Google type.

All of our interviewees mentioned that cost needed to be made in money, and none have been supplied with a receipt.

They obtained solely a ticket with their identify on, however no details about the sum paid.

And though tariffs are simply discovered on social media, none are offered formally by Hala.

“They would not put up costs formally – they do not need the warmth,” says one man who organised journey for his household. “Folks simply inquire on the workplace and unfold the phrase.”

Phrase spreads through social media, on Fb pages and Telegram channels with tens or a whole bunch of hundreds of followers.

A Hala worker instructed Sky Information that the easiest way to register and pay for journey with the corporate was to ship a relative to their head workplace in Cairo.

The worker mentioned folks may additionally pay through cellular money switch, although this was not corroborated by any of our sources.

A social media exchange between Sky News and a Hala employee
Picture:
A social media alternate between Sky Information and a Hala worker

Hala’s principal workplace is on the headquarters of its father or mother firm, the Organi Group, in Cairo’s Nasr Metropolis district.

“The entire constructing is guarded with large safety,” mentioned one supply who had visited the workplace. “It’s extremely fancy.”

A number of sources mentioned that there have been usually a whole bunch or hundreds of individuals queuing outdoors. Two instructed Sky Information that they have been pressured to pay a non-refundable $1,000 deposit merely to get into the constructing.

Movies verified by Sky Information present the queues on 20 February.

Sky Information was in a position to geolocate the movies to a avenue outdoors the Organi Group’s headquarters in Nasr Metropolis, confirming their location.

Satellite image of Hala's office at Organi Group headquarters in Nasr City, Cairo, Egypt (September 2023). SOURCE: Google
Picture:
Satellite tv for pc picture of Hala’s workplace at Organi Group headquarters in Nasr Metropolis, Cairo, Egypt (September 2023). SOURCE: Google

As soon as the cash has been handed over, passengers wait to listen to if they’ve been accepted for journey.

“Our understanding is that Egypt and Israel are very intently coordinated on who can exit by means of the crossing,” says Tania Hary, govt director of Israeli human rights organisation Gisha.

“So, it might shock me if Hala’s lists have been shielded from Israeli scrutiny.”

The Egyptian and Israeli authorities didn’t reply when requested whether or not they have been concerned in operating safety checks on Hala travellers.

As soon as their names have been permitted, prospects are issued a journey ticket and wait till their names seem on a journey checklist.

A Hala travel ticket shared with Sky News by a Hala employee
Picture:
A Hala journey ticket shared with Sky Information by a Hala worker

“Persons are fairly determined,” mentioned Hary.

“They’re fundraising, they’re asking for cash from their relations, doing no matter they’ll to boost very excessive sums of cash with a view to pay for their very own freedom.”

“Utterly out of our league”

On the windswept coast of North Wales, the struggle in Gaza appears like a world away. However the skyrocketing price of escaping the battle is being felt right here, too.

Hend and Ahmed moved from Gaza City to Bangor shortly before the war began on 7 October, 2023.
Picture:
Hend and Ahmed moved from Gaza Metropolis to Bangor shortly earlier than the struggle started on 7 October final yr

“We have been actually shocked with the costs,” says Palestinian mother-of-two Hend once we meet at her house in Bangor. “They’re utterly out of our league.”

Hend and her husband Ahmed try to boost £48,163 by means of crowdfunding to pay for 9 members of Ahmed’s household, together with his dad and mom, to journey with Hala.

Hend and Ahmed are trying to raise £48,163 to get Ahmed's family out of Gaza
Picture:
Hend and Ahmed try to boost £48,163 to get Ahmed’s household out of Gaza

The couple moved from Gaza to Wales shortly earlier than the struggle, in order that Ahmed may take up a job as a health care provider within the NHS. His dad and mom stayed behind.

Their three-year-old son Qussai has been asking when he can communicate to his grandparents once more.

Hend’s and Ahmed’s dad and mom haven’t had the prospect to fulfill their five-month-old granddaughter Farida, who was born after the couple relocated.

Five-month old Farida has not had a chance to meet her grandparents.
Picture:
5-month-old Farida has not had an opportunity to fulfill her grandparents

Throughout a video name along with his grandparents early within the struggle, Hend says, Qussai heard the sound of bombing within the background and requested what it was.

“The very first thing on my thoughts, I mentioned it was a volcano,” Hend says.

“And now at any time when he hears a loud voice or slamming or something, he says it is a volcano.

“I’m wondering, if any mom was in my place what would she really feel? As a result of typically I discover I can not course of what I really feel and what I am dwelling.”

Hala’s present costs can be unaffordable for many Gaza residents in regular occasions. However salaries have gone unpaid for months, many have misplaced their properties, and inflation is rampant.

“Beforehand, if we gave somebody $100 it may help them for per week or two,” says Ahmed. “It will merely cowl at some point now.”

“We’re nonetheless removed from our purpose,” Hend says. “What we have now collected till now just isn’t sufficient to get one particular person out.”

Lots of of Palestinians like Hend and Ahmed try to boost funds by means of platforms akin to GoFundMe and JustGiving.

“For these folks in Gaza who’re disadvantaged of every part, [Hala] is type of a life jacket within the sea,” mentioned a researcher from Sinai, aware of the Egypt-Gaza border.

Sky Information analysed a pattern of 140 GoFundMe pages to see what sort of cash Palestinians have been attempting to boost.

The common fundraiser was looking for sufficient for a typical family, which our analysis suggests features a couple, their dad and mom and 4 kids. But most had not even raised sufficient for one grownup traveller.

It may be troublesome to go away with out coordination

Other than coordination, there are solely two different methods to go away Gaza. These with international nationality can depart by means of their embassies, and people with main accidents can apply for a medical evacuation.

Even for the severely wounded, getting a spot on the injured checklist isn’t any simple process.

Between 10 and 29 February, a median of simply 44 folks have been included on this checklist every day, in comparison with a median of 234 who coordinated with Hala.

It took Hend 4 months to safe the evacuation of her father Adnan, regardless of him struggling a fractured femur and problems from a liver transplant.

Overseas nationals have additionally confronted difficulties leaving through official routes. Sky Information spoke to a few international nationals (Greek, Dutch and Canadian) who have been unable to go away with out paying. One is at present attempting to rearrange journey with Hala.

Sky Information requested Egypt’s international minister Sameh Shoukry whether or not the federal government condoned Hala charging $5,000 for Palestinians to go away the Gaza Strip.

“Completely not,” Shoukry mentioned. “We’ll take no matter measures we’d like in order to limit it and eradicate it completely. There needs to be no benefit taken out of this example for financial acquire.”

Egyptian foreign minister Sameh Shoukry speaking to Sky News presenter Yalda Hakim on 18 February, 2024
Picture:
Egyptian international minister Sameh Shoukry chatting with Sky Information presenter Yalda Hakim on 18 February

Requested whether or not the federal government will look into these allegations, Shoukry mentioned: “It’s already trying into it and can take motion vis-a-vis anybody who has been implicated in such actions.”

Amr Magdi, an Egypt professional at Human Rights Watch, tells Sky Information that Shoukry’s response “rings hole”.

“It does not make any sense,” Magdi says. “There cannot be such financial exercise, particularly when it’s a monopoly, with no inexperienced gentle from the navy and with out precise connections to the navy.”

“It is primarily the navy and the navy intelligence who management the border,” he says. “Nobody can move by means of the border with out the data of the Egyptian authorities.”

Hala’s father or mother firm, the Organi Group, is a high-profile firm in Egypt. In January 2023, it grew to become an official sponsor of Al Ahly, probably the most profitable soccer staff in Africa.

Al Ahly player Hussein El Shahat wearing a shirt bearing the logo of Organi Group, the owner of Hala. SOURCE: @AlAhlyEnglish
Picture:
Al Ahly participant Hussein El Shahat sporting a shirt bearing the emblem of Organi Group, the proprietor of Hala. SOURCE: @AlAhlyEnglish

Virtually all of those that spoke to us did so on the situation of anonymity, for worry of retaliation from the Egyptian authorities.

“They’ll arrest me and my household in the event that they know I talked with you,” mentioned one man, who had just lately organized his father’s exit. “I’m afraid of them – you do not know how brutal they’re.”

Sky Information introduced its findings to Hala, the Organi Group and governments of Israel and Egypt. None of them responded.

“This is not life”

After 5 months of struggle, well being authorities within the Hamas-run Gaza Strip say that greater than 30,000 have been killed.

Half the inhabitants is now crammed into Rafah, reworking a lot of the town right into a refugee camp.

Satellite image of Rafah with tents highlighted, 21 February 2024. SOURCE: Planet Labs PBC
Picture:
Satellite tv for pc picture of Rafah with tents highlighted, 21 February 2024. SOURCE: Planet Labs PBC

Israeli President Benjamin Netanyahu has ordered his navy to arrange for a “highly effective” floor invasion of the town however has not set out any plan for the evacuation of Rafah’s 1.5 million residents.

Egypt has categorically rejected any suggestion that Palestinians needs to be allowed to flee en masse into Sinai.

Nevertheless, footage shared by the Egypt-based group Sinai for Human Rights and verified by Sky Information reveals a big land-clearing operation is below approach on the Egyptian aspect of the Rafah border, in addition to the development of a wall.

Sky has not been in a position to independently confirm the aim of the development works, however Sinai for Human Rights says that it’s meant to deal with an inflow of Palestinian refugees.

Shoukry instructed Sky Information that the exercise was a part of the “abnormal upkeep” of the border. “It’s by no means associated to offering any camps or shelter on our aspect of the border,” he mentioned.

As of 26 February, satellite tv for pc imagery reveals, an space of roughly 15 sq. kilometres has been cleared.

Excessive-resolution imagery from the identical date reveals scores of vehicles and building autos within the space.

For folks like Amani, the mother-of-five in Rafah, it’s troublesome to see what sort of future their kids can anticipate.

“This is not life, dwelling on the streets with no meals or water,” she says. “We live in worry.”

Amani’s kids haven’t seen their father Mahmoud in 5 months. It will price the couple $17,500 to reunite their household.

“I need them to see their father but it surely’s too costly,” Amani says.

“God keen, the worth will fall.”

Further reporting by Sam Doak and Mary Poynter.

*Amani’s and Mahmoud’s names have been modified to protect their anonymity.


The Information and Forensics staff is a multi-skilled unit devoted to offering clear journalism from Sky Information. We collect, analyse and visualise knowledge to inform data-driven tales. We mix conventional reporting expertise with superior evaluation of satellite tv for pc photos, social media and different open-source info. By means of multimedia storytelling, we purpose to higher clarify the world whereas additionally exhibiting how our journalism is completed.

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