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A Jet2 plane travelling from Tenerife South to Birmingham needed to make an emergency touchdown after smoke was reportedly seen contained in the cabin.
Flight LS1266, which departed on 22 February, sounded a purple alert after cabin crew have been alerted to the problem.
The Airbus A321neo was duly diverted to Faro Airport in Portugal, the place all 220 passengers have been safely eliminated.
In keeping with Birmingham Reside, the incident prompted a serious response, with 80 firefighters, police and civil safety forces current on the scene.
A aid plane, a Boeing 757, was organized to move the stranded passengers dwelling to Birmingham.
It touched down within the metropolis shortly earlier than midnight on the identical day, greater than six hours after its scheduled arrival time.
The affected airplane remained in Faro, returning to Birmingham the next day.
A spokesperson for the funds airline stated: “Flight LS1266 from Tenerife to Birmingham adopted normal process and diverted to Faro on February 22 as a consequence of a minor technical situation.
“The plane landed safely and clients continued their journey to Birmingham on a substitute plane.”
The information comes days after Jet2 was ranked prime in Which?’s annual buyer satisfaction survey of the most effective airline suppliers.
The airline scored 5 stars for customer support, with passengers stating that cabins have been clear and well-maintained, and that boarding was properly organised.
Of these polled, 80 per cent of Jet2 fliers stated that they had no issues with the airline – and that after they do, “it’s often sorted out with pleasant effectivity”.
Buyer scores have been primarily based on total satisfaction and the probability to advocate.
British Airways was named the worst airline supplier within the survey.
Steve Heapy, CEO of Jet2.com and Jet2holidays, stated: “So many consecutive years of reaching Which?’s prestigious Really helpful Supplier standing, on prime of being the one UK airline to obtain this accolade, demonstrates how we lead the trade with regards to delivering distinctive customer support.
“We’re extremely grateful for the reward that our clients have given us within the survey, and I wish to applaud the good groups throughout our enterprise who’re accountable for us constantly reaching such suggestions.”
