New Delhi: Kiran Verma, took to his Linkedin account to share a disturbing account of an Ola cab experience gone horribly mistaken. The alleged assault occurred when Verma, his 6-year previous son additionally was with him, refused to pay extra money to the Ola driver who had deviated from the meant route.
Based on Verma, the driving force insisted on money cost, resulting in a confrontation. The driving force reportedly took a very totally different route, citing a site visitors jam when questioned, Verma stated.
As tensions escalated, the driving force halted the cab and demanded additional cost, making a scene that frightened Verma’s son. Amidst the chaos, Verma dialed Ola’s safety helpline and contacted the police.
The scenario took a violent flip when, Verma refused to pay and tried to doc the incident, the driving force allegedly slapped him. A passerby, recognized as one other cab driver, intervened, stopping additional hurt. Verma reported the incident to the UP Police, although he stated no significant motion was taken.
“After completely investigating the difficulty at our finish, strict motion has already been taken in opposition to the driving force associate. We try to succeed in out and reassure the shopper in order that we are able to handle any extra considerations they could have. At Ola, we’re buyer first, and stay dedicated to resolving all buyer considerations promptly. We proceed to worth suggestions, and are continually working to enhance our companies to fulfill buyer expectations.” ola said in a public statement.
ETAuto tried reaching out to Ola to get extra particulars on the motion taken on the driving force, however they didn’t reply until the press time.
Verma’s social media submit, accompanied by the hashtag #SayNotoOla, has gained consideration, shedding mild on the necessity for heightened safety measures inside ride-sharing companies. The incident has additionally prompted comparisons to Uber, which Verma claimed takes extra decisive motion in opposition to such drivers.
