Sainsbury’s unable to fulfil ‘overwhelming majority’ of on-line deliveries after struggling ‘technical points’ | Enterprise Information

Sainsbury’s has mentioned it’s struggling “technical points affecting some shops” – impacting its capability to fulfil the “overwhelming majority” of on-line deliveries right now.

The grocery store chain mentioned in an announcement to Sky Information: “Resulting from an error with an in a single day software program replace, we’re experiencing points with contactless funds.

“Sadly, this implies we will be unable to ship the overwhelming majority of right now’s Groceries On-line orders and we’re at present unable to contact clients immediately, however will contact them as quickly as we will to rebook orders,” a spokesperson mentioned.

Sainsbury’s mentioned it was “working laborious to repair the difficulty” and apologised to clients affected.

“All of our shops are open as traditional right now, accepting chip and pin and money funds.”

The grocery store additionally assured clients on X, previously Twitter that their private knowledge “will nonetheless be protected and safe even with the problems happening”.

It suggested one affected buyer to rebook their supply from Monday onwards.

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The grocery store’s web page on X was inundated with clients’ complaints that their orders had not arrived this morning.