Britain’s King Charles III speaks with Apple CEO Tim Cook, Salesforce CEO Marc Benioff and President and Chief Investment Officer of Alphabet and Google Ruth Porat during a meeting with chief executives from the technology industry at Blair House on day two of the State Visit of King Charles III and Queen Camilla to the U.S. in Washington on April 28, 2026.
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Salesforce reported stronger-than-expected quarterly results on Wednesday, but the cloud software vendor issued full-year guidance that was slightly below Wall Street expectations.
The stock was little changed in extended trading.
Here’s how the company did relative to LSEG consensus:
- Earnings per share: $3.88 adjusted vs. $3.12 expected
- Revenue: $11.13 billion vs. $11.05 billion expected
Revenue increased 13% year over year during the quarter, which ended on April 30, according to a statement.
Net income rose to $2.11 billion, or $2.42 per share, from $1.54 billion, or $1.59 per share, a year earlier. Adjusted net income excludes impact from stock-based compensation, income tax and amortization of intangible assets.
For the current quarter, Salesforce called for $3.25 to $3.27 in adjusted earnings per share on $11.27 billion to $11.35 billion revenue. Analysts polled by LSEG had expected $3.25 per share on $11.36 billion in revenue.
The company pushed up its full-year forecast to $14.06 to $14.12 in adjusted earnings per share on $45.9 billion to $46.2 billion in revenue. The middle of the revenue range, at $46.05 billion, implies about 11% growth. Analysts surveyed by LSEG had been looking for $13.22 per share and $46.12 billion in revenue.
The guidance factors in continuing challenges in marketing and commerce, worsening performance in Tableau bookings and renewals, and higher license revenue volatility following the acquisition of data management company Informatica, Robin Washington, Salesforce’s chief operating and financial officer, said on the company’s earnings call.
Salesforce has been hammered by investors on concern that artificial intelligence models will pressure the company’s growth prospects, as well as those of other software developers. As of Wednesday’s close, Salesforce shares were down 33% so far in 2026, while the S&P 500 index had gained about 10%.
Salesforce has been expanding through dealmaking, and by selling Agentforce AI tools that can perform certain sales and customer service processes automatically.
The company said subscription and support revenue from Agentforce apps, including sales, service, marketing, commerce and Slack, totaled $6.91 billion, up almost 9% from a year ago. Data 360, headless platform and other subscription and support revenue increased 25% to $3.68 billion, with $428 million from Informatica, which Salesforce bought for $9.6 billion in November.
The Tableau and commerce categories showed weakness in the quarter, Washington said.
Annualized revenue from Agentforce reached $1.2 billion, up 205% year over year. The figure came in above $1 billion for the first time.
Remaining performance obligation, a measure of contracted revenue that has not been recognized, stood at $67.9 billion at the end of the quarter. The consensus among analysts polled by StreetAccount was $68.61 billion.
During the quarter, Salesforce acquired commerce startup Cimulate and sales startup Momentum, both for undisclosed terms, and said the U.S. Veterans Health Administration would adopt an AI agent system in Slack.
Executives will discuss the results with analysts on a conference call starting at 5 p.m. ET.
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