Revealed By: Shahrukh Shah
Final Up to date: March 09, 2024, 09:26 IST
Delhi Metro. (Photograph: PTI)
Vikas Kumar, managing director of DMRC, launched the brand new software program at Yamuna Financial institution Metro station within the presence of senior officers of the company.
Delhi Metro on Friday launched an indigenous crew administration system (CMS) software program for its 1200 prepare operators and different associated actions that can eradicate the necessity for guide updates and save 5 lakh paper pages yearly.
Vikas Kumar, managing director of Delhi Metro Rail Company (DMRC), launched the brand new software program at Yamuna Financial institution Metro station within the presence of senior officers of the company.
Elimination of guide updates and register upkeep will scale back effort and time, saving an estimated 5 lakh pages yearly, equal to preserving 417 bushes, mentioned a DMRC assertion. The CMS, a state-of-the-art automated answer, will streamline day-to-day duties for prepare operators by specifically designed and developed kiosks put in at 14 crew management centres throughout the community, mentioned a DMRC assertion.
“Prepare operators can now digitally signal on and off responsibility, bear on the spot breath analyser checks, biometric attendance and have their reside picture captured, enhancing effectivity and accuracy,” it mentioned. The system may even remodel numerous processes like roster duties, go away requests, line defects, workers claims, grievances and go away scheduling into digital codecs, it mentioned.
“Working each on-line and offline, the CMS is accessible by net, kiosk and cell purposes.” Its real-time reporting capabilities, facilitated by this new expertise, empower line supervisors or prepare operators to promptly notify involved authorities about any defects or points associated to rolling inventory, monitor, OHE and civil works. The DMRC on Thursday launched a Public Criticism Administration System (PCMS), a software program that streamlines and smoothness its buyer grievance administration mechanism by analysing the character of complaints and the extent of their passable disposal.
