The combination permits hoteliers to ascertain extra significant contact with company, enhancing visitor satisfaction.
BREDA – RoomRaccoon, a number one lodge administration system for unbiased accommodations, has introduced its new partnership with Guestnet, an modern visitor engagement resolution. This two-way integration permits hoteliers to ascertain extra significant contact all through the visitor journey, assembly the altering expectations of their tech-savvy company.
The seamless integration permits information to be transferred from RoomRaccoon’s HMS to Guestnet, facilitating personalised communication with company all through their keep. Whereas RoomRaccoon manages pre and post-stay interactions, Guestnet enhances the in-stay expertise, optimizing visitor satisfaction and streamlining lodge operations.
Different advantages embody:
- Improved visitor communication: RoomRaccoon and Guestnet present a unified platform for managing visitor communication, leading to environment friendly and efficient communication all through the visitor journey. This reduces reception inquiries and eases employees workload.
- Enhanced Visitor Satisfaction: Guestnet empowers company with content material sovereignty, permitting them to curate their personalised system in keeping with their preferences.
- Boosted income: Leveraging Guestnet and RoomRaccoon, hoteliers can capitalize on income alternatives by focused upselling and add-on promotions at varied touchpoints through the visitor’s journey. By digitally upselling, accommodations can maximize gross sales whereas saving useful time for workers.
”We’re excited to roll out our interface with RoomRaccoon, enabling a seamless visitor journey and personalised person expertise. This considerably relieves our hosts’ reception workload, accelerates their processes, and in consequence, will increase their upselling alternatives.”, says Martin Tauber, Co-Founder & CEO at Guestnet
“We are excited to introduce Guestnet to our rising Integration Market to assist hoteliers meet the altering expectations of their more and more tech-savvy company. The combination delivers top-notch visitor engagement companies, fostering deeper connections by elevated interplay, genuine personalization, and streamlined effectivity,” says Steven Reffin, Head of Partnerships at RoomRaccoon.
Vicky is the co-founder of TravelDailyNews Media Community the place she is the Editor-in Chief. She can be liable for the each day operation and the monetary coverage. She holds a Bachelor’s diploma in Tourism Enterprise Administration from the Technical College of Athens and a Grasp in Enterprise Administration (MBA) from the College of Wales.
She has a few years of each tutorial and industrial expertise inside the journey business. She has written/edited quite a few articles in varied tourism magazines.
