Samsung initiated the rollout of the One UI 6.1 replace for older Galaxy units final week. Nevertheless, following the deployment of this AI-focused software program replace, quite a few customers throughout the Internet reported encountering touchscreen points with their Galaxy S23, Galaxy S23+, and Galaxy S23 Extremely fashions. Some customers have even said that their screens grew to become solely unresponsive to the touch inputs after updating to One UI 6.1. Samsung formally acknowledged this drawback on Wednesday (April 3) and supplied an answer. The South Korean firm attributed the problem to compatibility conflicts with sure Google app options.
In response to stories from customers on platforms like Reddit and Samsung’s assist discussion board, homeowners of Galaxy S23, Galaxy S23+, and Galaxy S23 Extremely units are experiencing erratic contact responses following the set up of the One UI 6.1 replace. By way of communication on Samsung’s Korean assist discussion board, the corporate has acknowledged the touchscreen glitch and proposed a short lived workaround. Samsung indicated that the Google Uncover feed is the offender behind the touchscreen efficiency glitches noticed on affected Galaxy S23 collection smartphones.
Samsung recommends that affected customers quickly replace the Google app to the newest model through Google Play, clear the app’s information, after which restart their units to resolve the problem. To delete the app’s information, customers can navigate to Settings > Apps > Google > Storage > Delete Knowledge. It has been reported that Google is actively engaged on a everlasting answer for this problem.
Affected Units
The worldwide rollout of the One UI 6.1 replace commenced final week in March for final 12 months’s Galaxy S23, Galaxy S23+, Galaxy S23 Extremely, Galaxy S23 FE, Galaxy Z Fold 5, Galaxy Z Flip 5, and Galaxy Tab S9 collection. Quite a few customers have reported experiencing charging and fingerprint scanner points on their Galaxy S23 fashions after putting in the replace.
The AI-focused One UI 6.1 was launched again in January throughout the unveiling of the Galaxy S24 collection. It brings forth a spread of AI-powered functionalities below the Galaxy AI expertise umbrella. These options embody Dwell Translate, Chat Help, Notice Help, and Circle to Search.
